Displaying items by tag: clients

A new survey from Edward Jones and Morning Consult finds that despite the tax benefits and flexibility of 529 education savings plans, more than half of Americans (52%) don’t know what they are. Only 14% of respondents currently use or plan to use a 529 plan, suggesting that lack of awareness is a major barrier to adoption. 

These plans allow tax-deferred investment growth and can be used not only for college but also for K-12 expenses, apprenticeships, and even student loan repayment, though most respondents were unaware of these options. Financial advisor at Edward Jones stressed the need for more education, noting that advisors can play a critical role in helping families align 529 strategies with broader financial goals. 

The findings come as higher education continues to demonstrate strong long-term value, with college graduates earning about 80% more than those with only a high school diploma, according to the TIAA Institute and Bureau of Labor data. 

Finsum: With more than half of U.S. jobs projected to require a degree by 2031, raising awareness of 529 plans could be vital in helping families prepare for future education costs.

Estate planning is often overlooked or treated as an afterthought, crammed into the final moments of client meetings, if it’s offered at all. Yet nearly all investors, especially younger ones, now expect their advisors to include estate and tax planning as core parts of a holistic financial strategy. 

As trillions of dollars shift between generations, advisors who avoid these conversations risk irrelevance and client attrition. A modern, effective approach to estate planning requires more than good intentions, it demands scalable technology, family-inclusive strategies, and clear, repeatable processes. 

Platforms that visualize beneficiary summaries, tax impact, and legacy goals not only make these conversations easier but also more meaningful and professional. 

Finsum: In today’s competitive advisory landscape, firms that prioritize thoughtful estate planning will be the ones that grow, retain assets, and lead the next era of wealth management.

When an advisor leaves and their accounts are reassigned to you, the transition requires sensitivity, strategy, and respect for the client relationship that preceded you. These clients may have had deep trust in their former advisor, and any attempt to immediately assert control or change how things are done can damage the relationship before it begins. 

Instead of declaring, “You’re my client now,” approach them as if they were newly referred—someone you're hoping to earn, not inherit. Start by learning as much as possible about the client’s history, goals, and preferences, using CRM notes and internal records to guide your outreach. 

By demonstrating empathy, professionalism, and a genuine interest in the client’s well-being, you can build trust over time and help ensure they choose to stay with the firm—not because they have to, but because they want to.

Finsum: In your first meeting, listen more than you speak, focus on continuity, and resist any urge to immediately pitch new products.

High-net-worth clients face financial challenges that extend far beyond investing — from tax strategy and estate planning to philanthropic giving and risk management. The tricky part is, they often don’t realize what’s missing until something goes wrong. 

That’s where an advisor steps in — not necessarily as an all-knowing expert, but as a skilled generalist who knows how to ask the right questions and rally the right specialists. The best advisors lead like point guards: coordinating tax professionals, estate attorneys, and insurance experts to keep the client’s entire financial picture aligned. 

They play offense and defense — identifying blind spots, managing risks, and preparing families for wealth transfer long before a crisis hits. 

Finsum: With the right team, proactive mindset, and a client-first playbook, you can position yourself as the go-to strategist for high-net-worth households.

Artificial intelligence is rapidly becoming a fixture in the financial advisory space, with over three-quarters of firms already using or exploring it. Rather than viewing AI as a threat, advisors should see it as a valuable ally that enhances efficiency and allows more time for meaningful client engagement. 

AI tools can streamline research, summarize documents, and provide fast answers to complex client questions, saving hours of manual effort. During meetings, AI-driven transcription services like Zoom AI Companion and Jump AI can capture notes and action items, allowing advisors to stay fully present. 

In marketing, platforms like Canva and Mailchimp now use AI to create polished content quickly, while tools like ChatGPT can also help formalize internal documentation and standardize processes.

Finsum: By embracing these tools, advisors can elevate service quality, boost operational efficiency, and increase the long-term value of their firm.